forge-app-policies

Crash Twin: privacy policy and support

Last updated: November 6, 2026.

Crash Twin is a Forge app for Jira Cloud, built by Vinit Shah for Atlassian Codegeist 2026.

What the app stores

The app stores, inside the Atlassian site it is installed on, the crash records it derives from stack traces in bug reports: the exception type, a fingerprint, and the names of up to twelve code frames. Settings are kept in Forge storage for that site.

No personal data is stored. The stack trace stays where the reporter put it. The error message is shown to people who can see the work item and is never used for matching.

Where data goes

The app runs entirely on Atlassian’s Forge platform. It declares no external addresses, so the platform blocks any call to a service outside Atlassian. Nothing is sent to the developer or to any third party. The developer has no access to any customer’s site or data.

Permissions

The app asks only for the Jira scopes it needs to read and write work items and their properties, and for Forge storage. Every action a person takes in the app runs with that person’s own Jira permissions.

Removal

Uninstalling the app removes its Forge storage. Records stored on work items are removed with the work items, or by the app’s own actions.

Support

Questions and problems: vinit@vinitshah.dev.